PRIVACY POLICY
LAST UPDATED: 11 NOVEMBER 2026
Who we are
ARCO is operated by ARCOWORLD PTY LTD ("ARCO", "we", "us"). For privacy enquiries, contact info@arco.au.
Information we collect
When you place an order, we may collect your name, email address, shipping address, telephone number (if supplied), order details, and communications with us. Our website and service providers may also process technical information, such as IP address, device and browser details, and essential cookies.
Payments
Payments are processed by Stripe Checkout. We do not intentionally store your full card number or card security code on our website. Stripe processes payment information under its own privacy terms.
How we use information
We use personal information to process payments, fulfil and deliver orders, send order confirmations, answer enquiries, prevent fraud, manage stock, maintain our website and comply with legal obligations. We do not require personal information to download the free ARCO Magazine PDF.
Who receives information
We share information where needed with service providers involved in payments, hosting, database storage, transactional email and shipping. These may include Stripe, Netlify, Neon and Resend, and delivery carriers. Some providers may process or store information outside Australia. We do not sell customer personal information.
Retention and security
We keep information only as long as reasonably needed for the purposes above, including legal, accounting and record-keeping requirements. We take reasonable steps to protect information, but no online service is completely secure.
Your choices and enquiries
You can contact info@arco.au to request access to, or correction of, personal information we hold about you, or to raise a privacy concern. We will respond in accordance with applicable law.
Changes
We may update this policy from time to time. The latest version will be published on this page.